Flockler’s subcontractors

ServiceLocationDescriptionData transfer
Amazon Web ServicesEUServer hosting(not applicable)
IntercomUSSupportSCC
MailgunUSTransactional emailsSCC
RackspaceEUServer hosting(not applicable)
SentryUSApplication monitoringSCC
StripeUSPaymentsSCC
UpCloudEUServer hosting(not applicable)

Amazon Web Services

AWS powers our key operations for application hosting services after migration from Rackspace has been completed by the end of 2020.

Intercom

Intercom powers the customer support live chat on Flockler.com for visitors and logged in users of Flockler software. It helps our clients to get in touch with the Flockler support team in real-time.

MailChimp

MailChimp distributes one-off emails to inform our clients regarding significant changes in Flockler software.

Mailgun

Mailgun provides transactional emails, such as an invitation email to a new user to join the Flockler account of your organisation and notification to reconnect your social media account. Flockler doesn’t send any emails to visitors of your services, and the emails are only related to the use of the Flockler platform in an editor, manager, or owner role.

Rackspace

Rackspace hosts the Flockler application and related services until the end of 2020.

Sentry

Sentry monitors the application of Flockler. For example, it tracks errors on the server-side and in the application development.

Stripe

Stripe processes payments of the Flockler clients who’ve decided to subscribe by credit card. The data stored in Stripe only includes the billing data provided by the Flockler account owner for each organisation.

Upcloud

Upcloud provides hosting services for the Flockler application and related services.

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