With Flockler, you can gather reviews and testimonials from happy customers and show social proof on any website and digital service. Alternatively, you can use the same feature and create a custom upload form, allowing your audience to upload content directly on your website without using social media channels.
Here are three ways how your organisation can use Flockler’s Reviews feature:
- Gather star ratings, feedback, and testimonials
- Organise a user-generated content campaign
- Gather text and images at events and internal meetings
1. Gather star ratings, feedback, and testimonials
With Flockler’s Reviews feature, you can ask your customers to give a star rating for your business and ask for feedback.
After collecting and moderating reviews, you can display them on any website and digital service. You can choose from multiple templates, and here’s an example of a review carousel embedded on a website:
Instead of service feedback, your organisation can collect testimonials from the most loyal customers too. For example, ask your customers to describe why they chose your service, what makes your product better than your competitors, and how and where they typically use the service.
Ready to get started? Here’s a step-by-step guide on how to collect and display customer reviews and testimonials.
2. Organise a user-generated content campaign
Hashtag campaigns make it easy to gather user-generated content and social proof from social media. However, not everyone uses social media channels, and an upload form on a UGC campaign landing page makes it effortless for everyone to participate.
Opus Art Supplies has a fantastic example to show. On their website, customers can submit entries via upload form.
The best entries are then displayed on the Opus Art website together with social media posts.
The main benefit of the upload form in UGC campaigns is that you can ask permission to use the customer-generated content in email newsletters and social media advertising. Also, the uploaded image's quality is likely higher than on social media.
3. Gather text and images at events and internal meetings
People might be reluctant to share event-related content on their social profiles. Or you might organise an internal meeting and don’t want the content to be shared outside the organisation.
The upload form shared with participants increases the volume of content posted during the event, allowing everyone to participate without a social media account. With Flockler’s Reviews feature, you can create a form without star ratings, too!